Design Support

Cost-effective support.

Custom Home Design Made Easy

Have an idea of what your wanting in a floor plan but need expert advice on the final touches and assistance in documenting the concept? We have found many people have an idea of what they’re after from a custom design but need help articulating their ideas, understanding the build-ability of the plan, applying the technical build aspects, fine tuning the plan or formally documenting the concept. This service allows for cost effective professional design support to help get your ideas onto paper ensuring all important design elements are considered. Design support also extends to assistance with Landscape plans for developer approval. Ninedots design support allows for cost effective professional design outcomes.


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Over 60 years combined experience

With a current combined experience of over 60 years across residential construction, investment acquisition, design and project management, the Ninedots team is uniquely placed to provide clients with the best new home build and property investment advice.

Because Ninedots promote a collaborative relationship with each builder with which they work, and streamline the build process, builders enjoy working with Ninedots.

Ninedots are currently providing client services across Melbourne, Ballarat, Bendigo and the Greater Geelong corridor. Having earned a place as a trusted brand in providing effective ‘build support’ services to home buyers and investors and due to demand for these services, Ninedots has excitedly now opened an Adelaide office and servicing Playford, Gawler, Barossa Valley and Mt Barker. Ninedots is also expanding its business to industry expert, franchise partners Australia wide.

Meet Our Team

What Our Customers Say

“Rebecca, Marc and Steve were absolutely incredible throughout our experience of building our first home. They were with us all the way; from sourcing land, identifying an appropriate builder and managing the build process.
We have had a bad experience in the past with a ‘buyers advocate’ type service and were quite hesitant and cautious about engaging Ninedots at the start but Rebecca very patiently stood up to all our rigorous questioning and delivered exactly what she said she would.

Not only is Ninedots a professional, responsive and customer focused service that achieves great results, each and every member was a pleasure to work with. We have zero reservations about referring our friends to Ninedots, we know they won’t be disappointed. Thank you so much team for your tireless efforts and continual support, we hope we can work together again when we next choose to build.”

Mariana and Freya R

“Discovering the services offered by Ninedots truly saved us so much time! We were going around in circles from one display village to the next simply confusing ourselves. Rebecca took the time to listen to our needs, summarised the best options available and provided guidance on potential hurdles we otherwise would have missed.”

Ben S

“We were guided through our best options in an easy to understand manner, we were financially well structured, and supported throughout the entire build. Rebecca was always on hand to answer our questions and clarify the unknown. We enjoyed the process and ended up with a home even better than we imagined.”

Li B

“I happened to come across Ninedots through my conveyancer and what a blessing it has been. I didn’t know such a service existed and I am so glad it does. I was already feeling quite overwhelmed going on this build journey alone, but with the team at Ninedots I have certainly felt supported. From the initial meeting with Marc, the team took time to understand my needs, wants and wishes in designing the best floor plan to suit my budget. Rebecca kept me in my budget. While Brad & Steve looked after the build. I have been very satisfied with the quality of the build. I appreciated and eagerly looked forward to the fortnightly updates with pictures and details on what work had been completed and what works where scheduled next. I was kept in the loop with any delays or changes to works being done. Any questions or concerns I had via email or phone call where promptly responded to by their amazing Admin support Shannen. What a gem! If you want a stress free build, I would highly recommend Ninedots. The whole Geelong team is fantastic. Thank You Shannon, Brad, Marc, Steve and Rebecca.”
Tendai M

“Until working with Ninedots we assumed all house and land prices were fixed! A great support they really care for their clients”

Aamir and Ajani Q

“Over the past 2 years I’ve purchased three investment properties through Ninedots. Ninedots have great market knowledge and have supported me with all aspects of my portfolio”

Jordan E

“Our mortgage broker introduced us to Ninedots to offer an investment comparison. Rebecca was able to save us $11,000 on our previous quote with added inclusions. We were supported the whole way through and now have happy tenants with a 2 year lease.”

Chris and Lianna S

“We were guided through our best options in an easy to understand manner, we were financially well structured, and supported throughout the entire build. Rebecca was always on hand to answer our questions and clarify the unknown. We enjoyed the process and ended up with a home even better than we imagined.”

Li & Bao W

“Steve, Shannen & team were an immense support to us throughout our build. Always replied promptly and Steve conducted very thorough inspections and guided us whenever needed. I can’t recommend ninedots and team enough!”

Lana B

“The Ninedots team have gone and continue to go above and beyond for us. We cannot recommend them highly enough. For peace of mind, definitely choose them.”

Rose V

“A Great Service, so supportive throughout the whole building process. Thank you to both Rebecca and Steve for making the process easy and smooth.”

Ange L

“Wow what an amazing experience!!! My partner and I had NINEDOTS assist us with our first home build and thank goodness we did. They were absolute life savers, saving us time and money as well as making the process completely stress free.
Rebecca was amazing working on all the admin and things behind the scenes whilst Steve was very hands on and very observant on our build.
Our whole build was an absolute breeze and we didn’t come across any problems (that we know of) Steve most probably fixed them before they became a problem! I cannot wait to build my next home, I will 100% go though NINEDOTS again. We can’t recommend them enough especially for first home builders as we found that we were very venerable and got taken advantage of in very early stages from volume builders.”
Stephanie C

“We had great service from the whole team at Ninedots during our build. Always ready to do checks when we were notified stage was completed. Steve did a great job checking our build and we are super happy with it.”

Kerrie B

Design Support - FAQs

Design support is a service where Ninedots assists clients in refining, articulating, and documenting their custom home design ideas, ensuring all important design elements are considered and technically viable.

Using design support services helps ensure that your custom home design is both functional and aesthetically pleasing. Expert advice can refine your ideas, address technical aspects, and ensure the plan is buildable and meets all necessary standards.

Ninedots helps by providing expert advice on final touches, documenting your design concept, understanding buildability, applying technical aspects, and fine-tuning the plan to ensure all important elements are included.

If you already have a basic floor plan idea, Ninedots can assist in refining and finalising the design, making sure it meets your needs and complies with building regulations and standards.

Yes, Ninedots extends design support to include assistance with landscape plans for developer approval, ensuring your outdoor spaces are well-designed and complement your home.

Professional design support ensures that your custom home design is well-thought-out, buildable, and meets your expectations. It helps avoid costly mistakes and ensures a smooth building process.

Ninedots ensures your design is buildable by applying technical expertise, reviewing structural aspects, and considering practical elements that impact construction feasibility.

Yes, Ninedots provides support in applying technical aspects to your design, ensuring that all structural and regulatory requirements are met and that the design is practical for construction.

The design support service includes refining your design ideas, finalising the floor plan, applying technical aspects, documenting the concept, and assisting with landscape plans for developer approval.

To start the design support process, contact Ninedots with your initial design ideas and requirements. Our team will guide you through refining and documenting your custom home design to ensure a successful outcome.